Last Updated: [Insert Date]
Hello, lovely Bobby Shopper! Welcome to Bobby Sales at tinycharmssales.com. These Terms and Conditions outline the rules and guidelines for using our website and making purchases. By accessing our site and making a purchase, you agree to these terms. Please read them carefully!
π 1. Our Relationship With You
At Bobby Sales, we’re committed to creating a magical shopping experience filled with sparkle and delight. These terms help ensure we’re both on the same page about how our website works and what you can expect from us.
ποΈ 2. Products and Services
Bobby Sales offers adorable products including:
- Bundles
- Charms
- Crybaby Wardrobe items
- Hair Claws
- Handbags
- Labubu Wardrobe pieces
We strive to provide accurate product descriptions and images, but please note that colors may vary slightly due to monitor settings. All prices are listed in US dollars.
Due to hygiene reasons, certain intimate apparel from the Crybaby Wardrobe collection and any Hair Claws removed from original packaging cannot be returned. All sales on these specific items are final.
π¦ 3. Ordering and Payment
When you place an order with us, you’re offering to purchase products under these terms. We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Your order is confirmed when we send you an order confirmation email. We reserve the right to limit or cancel quantities purchased per person, per household, or per order.
π 4. Shipping and Delivery
We ship worldwide excluding Asia and some remote areas. Here’s what you can expect:
- Order Processing: 1-2 business days
- Standard Shipping: $12.95 via DHL or FedEx (10-15 days after shipment)
- Free Shipping: Available on orders over $50 via EMS (15-25 days after shipment)
Delivery times may vary depending on your location and customs processing. You are responsible for any customs duties, taxes, or fees imposed by your country.
π 5. Returns and Exchanges
We want you to love your Bobby treasures! Most items can be returned or exchanged within 15 days of delivery. To initiate a return or exchange:
- Contact us within 15 days of delivery at [email protected]
- Wait for our instructions and Returns Authorization Number
- Securely package the unused, undamaged item in its original packaging with all tags
- Ship the package to the address we provide (we recommend using a trackable service)
Original shipping fees are non-refundable. For exchanges, we’ll cover standard shipping to send your new item.
π΅ 6. Refunds
Once we receive and inspect your returned item, please allow 5-7 business days for us to process your return. Refunds will be issued to your original payment method. Depending on your bank or card issuer, it may take an additional 5-10 business days for the refund to appear on your statement.
π 7. Your Responsibilities
As our valued customer, we ask that you:
- Provide accurate and complete information when placing orders
- Carefully review product descriptions before purchasing
- Check your items promptly upon delivery
- Follow proper procedures for returns and exchanges
- Use products as intended and according to any care instructions
- Understand that you are responsible for any customs fees in your country
βοΈ 8. Intellectual Property
All content on our website, including images, text, logos, and designs, is the property of Bobby Sales and protected by intellectual property laws. You may not use, reproduce, or distribute our content without written permission.
π‘οΈ 9. Limitation of Liability
Bobby Sales will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your purchase shall not exceed the amount you paid for the product.
We make every effort to ensure our website is accurate and up-to-date, but we cannot guarantee that all information is completely error-free at all times.
π 10. Contact Information
We’re here to help! If you have any questions about these Terms and Conditions, please contact us at:
Email: [email protected]
Address: 3863 Cherry Camp Road, Elmhurst, US 60126
π 11. Changes to Terms
We may update these Terms and Conditions from time to time. The updated version will be posted on our website with a revised “Last Updated” date. Your continued use of our website after any changes constitutes acceptance of the new terms.
